Social Media Tip: Celebrate Wins

Social Media Tip: Celebrate Wins 

red capThe #1 reason most people “unfriend” someone on Facebook is because of offensive comments. Can you guess the #2 reason? Well, according to NM Incite (click here for more compelling Facebook usage facts), it’s because they feel they are being sold products. Based on this research data, I think it’s safe to say people do not want to see negative or offensive comments nor do they want to be constantly sold.

Most people tend to seek out relationships that are positive, and this includes their social media contacts. Your friends, family, co-workers and bosses (let’s face it, pretty much everyone you come in contact with) are tuning in and checking their news feed as often as they do because they enjoying seeing their friend’s and families’ activities or they are gathering news and other relevant information. You may notice that your social media sphere of influence is sharing things they find funny or important to them.

Your company’s social media account is a way to communicate your brand and to grow your client base. Social Media gives you a chance to spotlight your company’s wins and culture in a non-selling, un-promotional way. It’s PR that has a great ROI.

Let’s take a look at how Red Cap Plumbing sets up their social media posts:

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In the first photo, their post celebrates their employee, gives him kudos for his professionalism, and pokes fun at a possible inflammatory situation. In the next post, Red Cap Plumbing celebrates their customer. They understand the importance of fun and relevant posts! Their audience probably feels good vibes from the company and will be more likely to support their business. Red Cap has figured out how to interact in a positive way that is interesting to the audience about a service that is essentially, not interesting.

Benefits of Celebrating Your Wins on Social Media:

Makes you look successful – You can celebrate the smallest of victories like Red Cap did for their employee in the example above. It will help you to recognize the weekly achievements as well as the longer term strategies accomplished.

Internal motivation – The positive will encourage sharing and interaction with your employees. People love positive recognition!

Generates press and opportunities – Focusing on achievements will help you hone in on what is worth sharing with the media and press in your area.

Focuses on the positive – It helps you to create a company culture that is always looking for the positive. Positive work environments correlate to increased happiness and productivity within your company.

Inspires other marketing materials – These posts might become the inspiration for other more traditional channels of marketing.

Your company’s Facebook page is your chance to share your brand’s message on a daily basis. Start celebrating your wins and you will see the power of social media.

Content Marketing: Social Media Style

http://www.dreamstime.com/royalty-free-stock-photography-blog-marketing-concept-business-hand-pointing-image35801387Content Marketing: Social Media Style

Whether you love or hate the social media trend; the reality is that it is a part of American culture, with people of all ages devoting time to their favorite social media outlet. Think about it – if you have kids, they are on social media, you and your friends are on social media, and more than likely, even your parents have an account on one of the social media outlets. In fact, the 55-64 year old age group is the fastest growing age group on Twitter. Social media has broadened into every age group imaginable. According to the Business Insider (BI), Social Media is now the top Internet activity. BI reports that Americans spend an average of 37 minutes per day on social media, a higher time-spend than any other major Internet activity, including email. As a business owner, you have an opportunity to use social media to:

a) interact with your target market daily,
b) develop brand loyalty, and
c) generate new business.

So, how do you develop a social content marketing strategy that keeps your people engaged?  Here are a few tips in keeping your brand in the newsfeeds:

1. Use photos.

According to recent marketing research, photos makeup 93% of the most engaging posts on Facebook. Maybe it’s because; the brain processes visual data 60,000 times faster. While website links or YouTube videos might be relevant or interesting to your brand, people aren’t likely to share them. Grab your audience with a photo and they will share with their network allowing you to reach new people.

2. Plan out your top social media outlets for postings.

When developing your marketing plan, you will need to identify the top social media outlets that are the best fit for your company. Social media gives people the illusion of personal conversations so if you post the same info across all your social media outlets, you will lose the conversational approach. For instance, tailor your Twitter tweets to the twitter audience. A tweet includes a shorter message, but with relevant #hashtags and interaction with key people interested in your content. Also, since the newsfeed shifts so quickly, you can re-post a blog link several times, but try that on Facebook and people will be turned off.

3. Blog

Did you know that B2b companies that blog generate 67% more leads than those that don’t!  In fact, it’s so important that we devoted last month’s entire blog to the subject: Click here to read Content Marketing – Blog Writing.

4. Don’t be a robot.

For time efficiency, you will need to automate some of your social media postings. However, there must be a real live person engaging the audience, sharing info, growing the site, and handling any positive or negative feedback. People want to think there is a beating heart behind your brand.

5. Use customer testimonials.

According to Social Times, customer testimonials have the highest effective rate in social media sharing at 89%. The great news about this is that these are so easy to share on social media! Post the positive, support it with a picture, and you just graduated from PR101!

Let’s face it; it’s a full time job keeping up with content marketing. We will develop a content marketing playbook for you,and track metrics to support its effectiveness. Because we are a small firm we can shift the plan based on results, and find deep engagement with you target audience. The potential of content marketing via social media is endless. Isn’t it time you tested the waters?

Goal Setting Solutions

Goal Setting SolutionsGoal Setting Solutions

What you get by achieving your goals is not as important as what you become by achieving your goals. ~ Henry David Thoreau

It is scientifically proven that goal setting has a direct correlation with productivity. Goal setting can be energizing and motivating to yourself and your employees ensuring long-term success and loyalty. But many companies, especially small businesses, set clear goals in the start-up phase of their company only to lose their goal setting time as the day-to-day operational needs consume their day.

Hiring a marketing company can be a great way to help you set clear company goals to meet long-term strategies. Marketing companies are experts at looking at businesses and evaluating how to create potential growth strategies.

Ask Yourself the Important Goal Setting Questions

  • How has my year been?

  • Where do I want my business to go?

  • Do I have specific goals for the upcoming year?

  • What is my game plan (PLAYBOOK) to get me to where I want to go?

Sometimes it’s difficult to answer these questions and manage a business and employees. It’s amazing what a difference an objective perspective from a third-party can bring. At Playbook, we study our clients businesses and help provide an external perspective. We help quantify the brand value from a target market perspective and then create and implement a comprehensive marketing and PR plan.

Our strategic alliances within the media and digital communities, ensure our clients get the best possible bang for their buck.  We stay current on all the latest trends, so our clients can focus on running their businesses and doing what they do well.  We ensure that their marketing and public relations strategy helps them meet company goals. The best companies have very well laid out business goals that align with all aspects of design, marketing and brand image.

Playbook is grateful that our team of creatives love their work.  This passion translates into beautifully designed marketing collateral pieces. Never underestimate the correlation of quality design and revenue. The best agencies will help you define your business goals and ensure that the marketing and PR strategy will help you achieve them.

If you are “winging it” or know there is more that your company can accomplish in the upcoming year, then consider outsourcing some or ALL of your marketing and PR in 2015. In all likelihood, your time is probably better spent on doing what you do well. Let us help you take your business to the next level.

Lastly, there is the another upside of hiring a marketing firm, we help you stay accountable for hitting goals and objectives. Playbook’s business depends on keeping our client relationship strong and growing their businesses. The more goal achieving clients we have, the more Playbook grows and profits.

Marketing to Millennials

Marketing to Millennials

smartphonesMarketing experts are talking about how to reach Millennials, people born between 1981 and the year 2000. And they should be. This group is the largest market segment in our society today totaling over 80 million people, surpassing the size of the baby boomers and the GenX groupings. Millennials have careers and money to spend. However, because of the way our society consumes information and data marketing to this group is very different than marketing to the Baby Boomers or even to GenX.

Today’s technology (i.e. tablets and smartphones) quickly links us to our friends around the world. According to data gathered from AD Week, the majority of Millennials own tablets and smartphones and check into their devices on average about 48 times a day.

Millennials tend to reject the traditional marketing paths of the past. You are not going to reach this consumer with a celebrity spokesman on TV or a gimmicky mailing campaign. They tend to reject this sort of marketing message and in turn will ultimately reject your brand. If they do reject your brand, watch out because they will share their feeling socially. In fact, Millennials share more of their brand likes or dislikes than any other consumer group. Social sharing and recommendations from their family, friends, and even anonymous online reviews influence their buying decisions.

So how do you reach this group?

1.    Create a mobile ready website.

There is a more than 68% chance that your website will only be seen from a smart phone, or tablet. Your website should be easy to navigate from a mobile device, or it will render itself useless to an entire generation.

2.    Create a social media strategy.

42% of Millennials log on to Facebook daily, and over 60% follow brands on Facebook. Create a social media strategy that increases your interaction with your target market. Decide what outlets you need to be on and keep at it with a consistent message.

3.    Create authentic interaction and monitor what is being said about your company.

Be real, or at least appear that way by limiting the gimmicks and false claims. Since Millennials trust recommendations more than claims by brands, you need to be well aware of your testimonials and what people are saying about your brand online.

With Millennials, the focus needs to be on technology and creating an authentic, intimate brand experience. Your website has to be mobile ready and easy to use. You have to have a brand presence across all social media channels or your brand risks becoming irrelevant to this large consumer group.

For help making your website mobile ready, social media management, and increasing your word of mouth PR, call Playbook today!

The Importance of Blogging

The Importance of Blogging

sharing-contentAn effective business blog has the potential to result in companies gaining, on average, a 55% increase in traffic.  The more often you post, the more often Google indexes your site.

If you think of your website as your companies store front―windows for the would-be customer to look through to see what you offer―think of your blog as a window to your company’s soul…and personality.  It’s here where you can truly connect with your current and potential customers.  We don’t buy a product or service that we don’t understand or believe in.  How does it work? What does it do for me?  Without the answers to these questions, it’s difficult for a consumer to take action.

A blog gives us the know-how…and the access.  When was the last time you followed through with purchase based on something you read in a magazine?  Did you clip the article and carry it with you to the store?  Probably not.  Blogs are 63% more likely to influence purchase decisions than magazines.

What’s the expression? You can never be too thin or too rich…or have eyelashes that are too long? Add “you can’t have too much content” to the list. Give me more.  If your business has 40+ different landing pages, you’ll generate ten times more leads than the slackers with less than six pages.  And once you get that blog post tally up above 200, you’ll generate three and a half times more leads than those who have less than 21 posts. 200 may seem like a daunting number, but start today and it will be here before you know it.

If Blog CONTENT IS KING, then social media users make up its vast Kingdom.

According to a Forrester report, “Twitterers are the connected of the connected…Twitterers are three times more likely to be Creators (people who create and share content via blog posts and YouTube) as the general US population.”

And what are folks flocking to social media for?  When Twitterers were surveyed about why they follow certain brands, “Interesting Content” came in at number three.

According to Tom Pick at JeffBullas.com, “63% of companies said they had improved their marketing effectiveness, simply by posting blog content on social media channels.”

What are you waiting for?  Curious about QUALITY content marketing?  Contact Playbook Public Relations, LLC today.

 

PR & SEO – A Happy Marriage

PR & SEO – A Happy Marriage

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PR & SEO – A Happy Marriage

First and foremost, PR has changed. Many business owners have a misconception that Public Relations (PR) is only a strategy for large companies, who can afford to spend big money to manage their brand. However, in reality, almost every kind of business needs a PR strategy. Today most of us do online research before we make a purchase. Search engines have leveled the playing field for small and medium size businesses to compete with large companies on a local level. Suddenly small businesses are visible on search engines and engaging with large audiences via their social media sites. The way your brand is represented on-line is modern day PR.

Effective PR strategies have these three components:

1) Brand Alliance – Your online presence represents your business in a way that matches your company’s mission and values.

2) Happy Customer Social Engagement: People are satisfied with their experience with your company and are sharing that message. Are you actively monitoring your social media sites to see how your customers really feel about your brand? This is called Online Reputation Management (ORM).

3) And perhaps most importantly, a Search Engine Optimization (SEO) strategy. Can consumers find you when they search online? If they can’t find you, they WILL find your competition! According to a poll by MarketShareHitsLink.com, over 61% of people use the Internet to research products before their purchase, and 75% of them won’t scroll past the first page of search results.1

So how does a PR campaign help your SEO efforts? Here are 4 reasons PR & SEO have a happy marriage:

1) Press Releases – Share your press release with a wire service and on your social media sites. This kind of sharing will increase traffic to your website and boost your site’s search engine ranking.

2) Blogging and Guest Blogging – Blogs are important because they allow you to share your expertise and become a trusted source of information and because they will help your SEO efforts. It is important to write a keyword-targeted blog on a frequent basis. If you are not a good writer, hire a company like Playbook who can take your ideas and formulate them in a meaningful way. We will also help you develop relationships with other bloggers and key social influencers, which give you the ability to share and expand voice.

3) Social Media Content – An effective social media strategy that produces quality content will help your SEO efforts.

4) Add a Press Section to Your Website – Keep a section on your site that you keep updating with all your press links, and everywhere you have been featured. These links will increase your SEO efforts. Google alert will help you keep track of all your press.

With over 131 billion searches per month on the web2, it is vital you get your company seen on-line. PR & SEO are cost-effective, long-term strategy to increase your visibility online and in the marketplace.

1 Interconnected World: Shopping and Personal Finance, 2012
2 Comscore, January 2010

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