Building Healthy Business Relationships
Business is built on relationships. Thus, the terms B2B and B2C are referring to a symbiotic relationship. Healthy and strong relationships take nurturing, neglect breeds apathy, apathy destroys relationships.
Think about your own business relationships for a minute. Do you have good relationships with your co-workers and with your customers? How do you think your customers and co-workers view your management style? Here are five tips that may help you maintain and develop good relationships:
1. Become submissive.
If you are drinking coffee right now, you probably just choked. Culturally, we often associate negative connotations to the word “submissive.” Here submissive means to back off and actively listen, become open to different possibilities. Some of the most creative ideas emerge when we let our guard down and just listen to others.
2. Set boundaries.
When clear internal and external boundaries are set, everyone knows what is expected of them. It is much easier to thrive when there are easy reference points of expectations for all parties involved in the relationship.
3. Remember you are not alone.
The African proverb, “It takes a village”, is modern and relevant to all of us. Stronger business ties are established when strengths and weaknesses are assessed. Not good at marketing? Designate this task to someone who can really shine in this area. In this way, your internal strengths are maximized. It’s not about you! It’s about creating a winning plan for success.
4. Make your partner happy.
Weather your relationship is with your consumer or someone within your company; all parties need to feel contented. Think of your business relationship as a circle. When you have a positive effect on the person in your relationship, it circles back to you. Everybody becomes more vested when there is a sense of the relationship meeting their needs.
5. Don’t be afraid to let an unhealthy relationship go.
There isn’t a relationship out there that doesn’t have some rocky times. When you communicate effectively and have tried to implement all the tips above, you will intuitively know which relationships are worth riding out for the long haul. Often fear keeps us in toxic or unhealthy relationships. Unhealthy relationships are time and energy suckers, and keep you from focusing on what you are good at.
If you have a strong business model and the intent to nurture positive relationships, new relationships will continually flourish that offer abundance and satisfaction for all involved